Release Notes - May 8, 2021

Grok

• When a Centro "Salesforce Record Block" is in a conversation, Grok will utilize data from those blocks as part of the summary. For example, if a Channel has an Opportunity record posted to it via Centro, it will incorporate that into the summary to give clearer context.
• Removed the "Profile Summary Type", and incorporated those data points in with the Default summary type.

Centro Slack Updates

• Global shortcuts updated to include Salesforce and Email/SMS functions:

Salesforce Updates

• User scopes now allow users to send a DM from Salesforce to Slack using the Single Conversation LWC. For example, if you have a Slack Connect DM set up with a Contact, this is how you'd see that conversation in Salesforce: