Linking a Message or Thread from Slack to Salesforce
In addition to linking public or private Slack conversations it is also possible to link single messages or entire message threads to a Salesforce record. To link a message or thread use the Centro message shortcut by clicking the message context menu as shown,
If the "Link to Salesforce" message shortcut does not appear in the menu, select "More message shortcuts" and then select "Link to Salesforce".