Allowing Centro to access Teams Transcripts to save to Salesforce

On July 16, 2026 Microsoft created an admin control for Microsoft Teams Meeting Transcripts to be disabled by default via the API. The implication for the Centro product is that when attempting to retrieve a meeting transcript, unless enabled by an Teams administrator, this feature will no longer work. Here are the steps to enable this feature: https://learn.microsoft.com/en-us/microsoftteams/meeting-transcript-api-access.

Make sure to Include Speaker Attribution, or the transcripts will not make much sense.

To enable transcript API access by using the Teams admin center, follow these steps:

1. In the left navigation of the Teams admin center, go to Meetings > Meeting settings.

2. Under Transcript API access, turn the Microsoft Graph access toggle On to allow apps and agents to access meeting transcripts.

   

3. Select Configure, and then do the following:

   • To include speaker attribution in transcripts accessed through Graph API, turn the Include speaker attribution toggle On. By default, this setting is off.

   • To allow or block individual apps and agents from accessing transcripts, use the link to the Microsoft Entra admin center to manage API permissions for each app.