White Label Overview
Introducing White Labeling in Centro: Customize Your Slack and Salesforce App with Your Brand
Overview
We are excited to announce that Centro now offers full white labeling capabilities. This feature allows you to customize your Slack and Salesforce apps with your own brand and logo throughout the entire application. This feature enables you to provide a seamless branded experience for your customers and internal teams.
What is White Labeling in Centro?
White labeling in Centro lets you replace the default Centro branding with your organization’s logo, app name, and visual elements within the Slack and Salesforce integrations. This means every interaction with the app—from commands to messages—will reflect your brand identity.
Use Cases
1. Customer-Facing Applications
• Slack Connect Integration: If you’re using Slack Connect to communicate with customers, white labeling allows you to display your logo and app name, making it appear as though you’ve developed a custom app for them.
• Receiving Cases and Leads: Enhance trust and professionalism by having customers submit cases or leads through an app that carries your brand.
2. Internal Branding Initiatives
• IT Help Desk: Customize your internal IT support channels to reflect your company’s branding, reinforcing brand consistency.
• Sales and Other Departments: Apply your brand to internal workflows and communications within Slack and Salesforce to promote a unified brand experience.
Key Features
• Custom App Icon and Name: Your app will appear in Slack with your chosen logo and name, reinforcing brand recognition.
• Branded Slash Commands: All slash commands (e.g., /your-command) will display with your branding, providing a seamless user experience.
• Customized Message Shortcuts: When initiating actions like logging a case, message shortcuts will feature your brand.
• Branded Modals and Dialogs: Any pop-up modals or forms will display your branding at the top.
• Consistent Branding in Replies: The app's automated replies and notifications will include your logo and app name.
How to Get Started
1. Contact Us: Contact our support team to express your interest in white labeling.
2. Provide Branding Assets: Send us your square logo in PNG format and any specific branding guidelines or assets you wish to use. The logo size should be between 500px x 500px and 2,000px x 2,000px.
3. Configuration Assistance: Our team will guide you through configuring the app to display your branding throughout.
Benefits
• Enhanced Professionalism: Present a polished image to customers and clients using a branded app.
• Brand Consistency: Maintain a consistent brand identity across all internal and external communication channels.
• Improved User Experience: Users interact with familiar branding elements, which can increase engagement and trust.
Frequently Asked Questions
Q: Is there an additional cost for white labeling?
A: Please get in touch with our sales team for detailed pricing information related to white labeling features. sales@centro.rocks
Q: Can I update the branding assets after the initial setup?
A: Yes, you can update your branding assets anytime by contacting our support team.
Q: Does white labeling affect app functionality?
A: No, white labeling only changes the visual branding elements. The app's functionalities and features remain the same.
Contact Us
If you’re interested in leveraging white labeling for your organization or have any questions, please don’t hesitate to contact us:
• Email: sales@centro.rocks
By utilizing Centro's white labeling feature, you can deliver a truly customized experience that aligns with your brand’s identity. Upgrade your Slack and Salesforce interactions today to make a lasting impression on your customers and team members.